Cancellation policy

Subscriptions

When you purchase a subscription, you’ll receive repeat deliveries based on the frequency you select (for example, every 30 days). Your payment details are stored securely, and you’ll be charged automatically for each delivery.

Your subscription will continue to auto-renew according to your selected schedule unless you choose to cancel.

You’ll receive an email confirmation for each subscription order, including a link to manage your subscription through your customer account or directly from the email.

Please review your order details carefully before confirming your subscription purchase.
See our Refund Policy for details on returns and refunds.

Need Help?

For assistance with your subscription, please contact our support team at info@florentinegold.com.au